Outsourcing practices in Nepal

Call Centers:
Call Centers are used by most of the large services and manufacturing organizations to provide customer information and services. They are used for responding to customer queries, telemarketing, conducting customers surveys, etc.

Medical Transcription:
This consists of transcribing medical advice recorded by doctors into Dictaphones or other such recording equipment, and sending them back electronically. The recorded advice is sent to offshore medical transcription centers in remote locations through electronic means or through physical delivery.

Mapping and Digitization:
As the world maps get digitized, the older maps need to be corrected with newer construction data and updates. There are already two Japanese companies in joint venture in Nepal for this kind of work and there are three more companies in the process of starting. Apart from above, there are plethora of opportunities in Data Entry, Data Processing, Payroll, GIS, Data Conversion and many other emerging IT-Enabled Services.

Web/Digital Content Development:
The services required for developing digital or web content for intra-organizational dissemination, web site development and maintenance, CDROM’s and other forms of new media channels.

Back Office Operations, Revenue Accounting, and Other ancillary operations:
Paper documents/raw data are sent to remote locations, which are used for data entry and necessary reconciliation. Using high-speed datacom links for back office and data processing operation, organizations with extensive data turnover and customer interface, are able to save costs and improve productivity. Airlines and banks are the main organizations that require these services